CAREERS
Empowering People Starting with our team
At Jawabu, we believe that real impact begins with passionate people. We’re more than a financial institution—we’re a team on a mission to empower communities, support small businesses, and unlock opportunity through inclusive, innovative solutions. If you’re driven by purpose, inspired by progress, and ready to grow in a dynamic environment, then you’ll feel right at home here. Come build a meaningful career where every role contributes to real change. Your journey of impact starts now.
Open positions
To scale its operations, Jawabu is seeking to recruit for the following positions:
Business Relationship Officers (Credit Officers) - 10 positions
Location - Within Nairobi and its environs, Mt Kenya counties and Nakuru region
Roles and Responsibilities:
- Marketing, promotion and sale of credit solutions.
- Recruitment of customers and conducting loan appraisals.
- Ensure loan repayment follow-ups and deliver good quality book.
- Remain a good risk manager with good portfolio quality and high customer retention.
- Prepare monthly performance reports.
- Certificate or Diploma in Business Administration/Management, Banking, Co-operative Management, Entrepreneurship, or a related field.
- Experience in micro business and logbook lending for at least 2 years.
- Good experience in sales, marketing, and portfolio management.
- Computer literate.
- Able to work within a team set-up and meet deadlines.
- Passionate about credit and with a high degree of integrity.
- Excellent communication and customer handling skills.
- High degree of integrity and confidentiality.
Intern Credit Officers - 10 positions
Location - Within Nairobi and its environs, Mt Kenya counties and Nakuru region
Roles and Responsibilities:
- Outreach and promotion of company lending solutions.
- Recruit customers who meet company target customer criteria.
- Ensure effective loan appraisal is done.
- Meet the set business targets and maintain quality loan book.
- Certificate or Diploma in Business Administration/Management or a related field.
- Experience in sales, marketing and portfolio management would be an added advantage.
- Computer literate.
- Able to work within given strict deadlines.
- High degree of integrity and confidentiality.
- Excellent communication and customer handling skills.
HR Officer / Administrator - 1 Position
Location - Nairobi, Kenya
Key Roles and Responsibilities:
- The HR Officer / Administrator shall provide the operational and administrative backbone of Jawabu Biashara HR function.
- The role owns HR operations, including:
- The full employee lifecycle.
- Employee records, systems and data integrity.
- Payroll and statutory compliance.
- Performance and development administration.
- Training and HR reporting.
- Employee relations, policy & culture.
- Benefits, vendors & budget.
- Bachelor’s degree or Diploma in Human Resource Management, Business, or a closely related HR discipline. IHRM membership (or eligibility) required.
- Minimum 2–4 years of progressive HR operations/administration experience, preferably in a growth-focused lending entity.
- Hands-on ownership of payroll processing, including statutory remittances (PAYE, NSSF, SHIF/NHIF).
- Experience with HRIS/payroll platforms (Wingu Box or equivalent).
- Working knowledge of Kenyan labor law and statutory compliance.
- Strong MS Office Suite/Google Sheets skills and records/tracker management/data analytics skills.
- Finance or accounting exposure is an added advantage, given sole ownership of payroll and statutory remittances.
- High ethical standards with unquestionable integrity and confidentiality.
Operations Manager - 1 Position
Location - Nairobi, Kenya
Roles and Responsibilities:
- This is a senior position and the fulcrum of the business operations within the institution. The position reports to the Director of Operations.
- The key deliverable for the role is Growth | Scale & Budget, Quality portfolio and staff productivity.
- This role also involves overseeing sales strategies and enhance market presence to optimize on lead generation, and setting clear objectives to achieve Institutional goals.
- Managing and mentoring business development teams to achieve organizational goal.
- The role ensure that business risks are mitigated ensures policy compliance, and protects company interests in a dynamic market to enhance operational success.
- The position requires a field biased professional (75% of the time), conscious on growth, quality and with good business execution strategies.
- The role is focused especially on managing internal customers (the staff), external customers and other related business stakeholders.
Requirements:
- Minimum Bachelor’s degree in Business, Business Management, or other related fields.
- At least 3 years’ hands-on experience in a senior management position in Microfinance sector. With roles including managing field offices and the leadership of field teams.
- Worked in an environment that especially delivers secured facilities through log book and has good appreciation of micro and impact-based solutions.
- Outstanding leadership abilities that are performance based.
- Excellent written and verbal communication skills. Further, demonstrate analytical thinking and business insights.
- Strong MS Suite skills / Google Sheets and records / tracker management / data analytic skills.
- High ethical standards with unquestionable integrity and confidentiality.
Accounts Assistant - 2 Positions
Location - Nairobi, Kenya
Key Roles and Responsibilities:
The duties of an Accounts Assistant will include but not limited to;
- Bank Reconciliations
- Processing of invoices and payments
- Records Management and Filing for the Accounts & Finance department
- Preparing reports, including cash flow statements and management reports among others
- Data Analytics and Credit analysis
- Manage correspondence between the accounts department and other departments within the organization
- Provide support during company Audit
- Assist with other accounting, finance and administrative projects
Requirements:
- Minimum CPA Part II and Diploma in Finance or business administration or relevant field.
- Minimum 2–4 years’ experience preferably in a growth focused lending entity.
- Experience with MIS / Accounting systems/software
- Strong MS Suites skills / Google Sheets and records / tracker management/ data analytic skills
- High ethical standards with unquestionable integrity and confidentiality.
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
How To Apply
If you meet the qualifications for any of the positions listed above, please send your application and CV to contact@jawabubiz.co.ke
The deadline for applications is 20th August 2026.
NB : Jawabu is an equal opportunity employer and DOES NOT ask for money from applicants in its entire application and recruitment process.
"At Jawabu We are Not Just Offering Jobs - We're Building futures. Join a team driven by the mission to Finance Empower and Transform"
Why work at jawabu
Collaborative Environment
We thrive through teamwork, shared ideas, and mutual support daily.
Professional Growth
We nurture ambition by unlocking potential and advancing meaningful careers.
Competitive Compenation
We value your contribution with fair, motivating, and rewarding packages.
Training and Development
We invest in learning, building skills for today and tomorrow.