Cynthia Kimani - HR & Administrative Manager

The Human Resource and Administrative Manager brings eight years of dedicated experience within the microfinance industry. She holds a Bachelor’s degree from the University of Nairobi and began her career as a credit officer in one of Kenya’s largest credit-only microfinance institutions. Her early exposure to frontline lending operations equipped her with a strong foundation in client engagement, credit processes, and organizational support functions—skills that have been instrumental throughout her professional journey.

She joined Jawabu Biashara Ltd at its inception and has since played a central role in shaping its administrative and HR structures. Committed to the company’s broader mission to Finance, Empower, and Transform, she has worked tirelessly to ensure the well-being of clients, staff, and partners alike. Her passion for people-centered leadership and strategic support has been vital in aligning internal systems with the organization’s long-term vision for inclusive financial empowerment.